User Organisations

User Organisations

Versatile Application Fields

Emergency Medical Responders

Emergency Medical Responders

The Handsfree R5 Fixed Vehicle Communication Device is the new generation in communications technology, designed to enhance the quality and effectiveness of communications across the emergency services.

Suitable for all types of ambulance vehicle, the R5 comprises a control unit, touchscreen, and a variety of other accessories such as telephone handset, speakers, and antenna. Reliable and easy to use, the device provides greater capability than existing systems. Outdated equipment poses a danger when attending a medical emergency and could seriously affect response time. Therefore, you need to upgrade to a system that offers exceptional functionality, including improved data sharing and video calls.

Fire Service

Fire Service

Suitable for installation into any fire service vehicle, the R5 comprises of a control unit, touchscreen, and a variety of other accessories such as telephone handset, speakers, and antenna. Reliable and easy to use, the device provides greater capability than existing systems.

Outdated kit poses a danger when working in the highly volatile environments experienced in the fire and rescue service. Therefore, you need to upgrade to a system that offers exceptional functionality, including improved data sharing and video calls.

The R5 is an LTE mission critical system and can be installed as a full upgrade or integrated with existing mission critical equipment.

Police Service

Police Service

Suitable for all types of police vehicles, including motorcycles and boats, the R5 comprises of a control unit, touchscreen, and other accessories such as telephone handset, speakers, and antenna. Reliable and easy to use, the device provides greater capability than existing systems.

Whether you are dealing with criminal activities or accidents that demand a rapid response, outdated equipment may not provide the necessary flexibility that the modern-day officer needs. That is why it is essential to upgrade to a system that offers exceptional functionality, including improved data sharing and video calls.

Coastguard

Coastguard

Suitable for coastguard marine vehicles, the R5 comprises a control unit, touchscreen and a variety of other accessories such as telephone handset, speakers and antenna. Reliable and easy to use, the device provides greater capability than existing systems.

R5 in action

The R5 provides critical communication in a wide range of situations, from aiding efficient deliveries to helping emergency services deal with a major incident.

By way of illustration, let’s imagine a scenario where there has been a massive traffic pile-up on a motorway, involving multiple vehicles and possible casualties.

Police

The control centre sends geographical mapping data to the R5 of the police unit closest to the incident location. The R5 uses W3W and Google mapping technology, which pinpoints locations with an accuracy of three meters. Attending officers can also see the location of other officers in the vicinity, should they need urgent backup.

Google Translate can be enabled on the R5, so that officers can clearly communicate with the local community in several languages, if needed.

The R5 provides Internet connectivity around the vehicle through a Wi-Fi hotspot. This allows users with less powerful devices to engage in critical communications without disruption.

Fire

Dispatch information is sent by the control room operator to the R5 integrated into attending fire appliances and is accepted by the commander as soon as the vehicle is crewed. The commander can then choose the best route available via Google Maps, with live traffic updates speeding up the response to the incident.

As soon as fire crews reach the incident site, they can access vital crash data on the vehicles housing trapped passengers. This will help them decide how best to cut into each vehicle and save lives. They’ll also have accurate data about the location of fire hydrants and gas mains, enabling them to extinguish fires quickly and safely.

Incidents like this create hazardous conditions for firefighters. As the screen is IP rated, the R5 can withstand high temperatures, excess water, and rough handling, so the users can do their job without having to worry about damaging their equipment.

Ambulance

The control room dispatches a W3W address to the R5 – along with details of the type of incident, number of casualties and type of injury – so the paramedics are fully prepared when they arrive at the scene. When patients are transferred to the ambulance treatment area, the paramedic puts on their wireless Bluetooth headset to enabling handsfree communications with the medical specialist in the control room. With both hands free, the paramedic can respond to advice and treat the patient.

R5 What our clients say

Police representatives:

“Handsfree Group are leading the way forward and provide clear, confident and knowledgeable information about the mission critical communication solution.”

“Handsfree Group Communications solutions have evolved and improved in a short time frame during testing times throughout the pandemic.”

Home Office representative:

“I have every confidence in Handsfree Group and their commitment to ESN FVD solution.”